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House of Brides

Rating:
115 complaints

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House Of Brides social reviews and reports. Join community by posting your own comments or complaints.

House of Brides is an online wedding store. The website offers a range of new designer collections for wedding, prom, party, black tie event, and other special event from such designers as Aviena Prom Couture, Bari Jay Flowergirl, Raylia Designs, Betsy and Adam, Ella Rosa, Rosebud Fashions, Shimmer by Bari Jay, Mia Solano, Signature Plus, and so much more. The website offers an array of wedding dresses, bridesmaid dresses, flowergirl dresses, prom dresses, special occasion dresses, lingerie, and many other gowns.

House of Brides is considered to be the largest online wedding store in the world. Please try to contact House Of Brides Customer Service directly prior to posting any complaints on this site.

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House Of Brides Complaints & Reviews

House Of Brides Reviews

Anonymous
House Of Brides - WORST customer service. Ever.

My bridesmaids ordered their dresses individually online from House of Brides (as they all live out of town) back in June 2011 (for my end of October 2011 wedding). By early Octobe...

#287610
Jan 09, 2012
174

Ashtree05
House Of Brides-TERRIBLE SERVICE!

Do not go to HOUSE OF BRIDES IN SCHAUMBURG,IL!!!First of all let me say, I ordered my wedding dress in FEBRUARY OF 2011. Which they processed my payment and told me it would ...

#281157
Dec 13, 2011
285

Angry wi...
House Of Brides - Ordered a dress 1 1/2 months ago...

I ordered a dress for my daughter on November 1st. I recieved an email on that very day saying that the dress was out of stock and that they will reimburse me. On November 3rd $85+...

#280173
Dec 08, 2011
257

Bebeedol
House Of Brides - DO NOT TRUST

I ordered two Alfred Angelo dresses on Nov 25. The next day I got an email that it won't be on time for the event. I wrote back that I put the date I needed it, not the event...

#279304
Dec 05, 2011
300

Wowprinc...
House Of Brides Came through for me

I know that they have screwed up in the past and I am not saying that it will be good from here on out. But i did read something on the Internet that they were trying to fix the pr...

#278744
Dec 02, 2011
247

Kristyg126
House Of Brides Schaumburg is horrible to deal with!

Do NOT buy a dress at House of Brides in Schaumburg...or any House of Brides for that matter. My sister bought a wedding dress there in August. The dress came in and it didn'...

#277810
Nov 28, 2011
280

Krisnutr...
House Of Brides - HORRIBLE!! ALFRED ANGELO NOT AVAILABLE ANYMORE

I placed an order over the phone last night(sunday), and was SO excited as I love this particular ALFRED ANGELO dress, and it was a lot cheaper then the AA store. A few hours later...

#277772
Nov 28, 2011
330

Caroltush
House Of Brides - Alfred Angelo, Brides Beware!

If you have ordered your Alfred Angelo gown at House Of Brides, House of Brides will not be able to deliver this gown as they do not have the licence as an "authorized retailer" to...

#274389
Nov 11, 2011
412

Asmithy33
House Of Brides - No dress and No refund!!

To House of Brides and Prospective Customers – DO NOT PURCHASE FROM THIS COMPANY. I placed an order on August 16, 2011 for a bridesmaid dress and provided my event date of Decem...

#273827
Nov 09, 2011
333

MollyV
House Of Brides - House of Thieves

I placed an order with www.houseofbrides.com, I received an email two days later explaining that the dress I wanted was no longer available and they would not be able to process my...

#272538
Nov 03, 2011
377

Anonymous
Awful costumer service. Never order anything from House Of Brides!

This place is awful! I called the costumer service so many times to talk about my order they were rude and did not answer any of my questions. I ordered my dress in August and did...

#272342
Nov 02, 2011
203

Shannon1...
House Of Brides - Cancelled half the bridal parties' orders and lied to us

On September 4, 2011, I ordered two bridesmaid dresses (Alfred Angelo - Bridesmaid Dress - STYLE#7027, Order Number 131617) for my sister's November 4, 2011 wedding. I chose and pa...

#270333
Oct 24, 2011
310

Angrybri...
House Of Brides took money

I was asked by the bride of the wedding I am standing up in to purchase a dress from House of Brides. I placed my order on a Sunday evening and Monday morning I was informed the t...

#269094
Oct 19, 2011
273

Bweaver
House Of Brides - Order=no product!

I had placed an order for my stepsons wedding. One in February which I never got a confirmation, even waiting for a week I thought maybe I hadn't sent the order through. So I plac...

#268814
Oct 18, 2011
194

Anonymous
House Of Brides

House of Brides is a JOKE!!! I had 6 bridesmaids order dresses from them because they did offer the lowest price, however 1 of the bridesmaids gets an email that her money is being...

#268170
Oct 14, 2011
265

Serviceb...
House Of Brides

I ordered a dress from House of Brides on June 8th for an event I had on October 1st. When I ordered the dress, I was told it would be delivered to me by the end of August. I did...

#266988
Oct 09, 2011
234

Anonymous
House Of Brides - Do not give them your cell phone number!

I have been receiving text messaging advertisements from House of Brides for over a month now, since I had my first bridal appointment with them. I have tried calling them three ti...

#266391
Oct 06, 2011
246

Hldrgrp
House Of Brides Fails to Deliver

My daughter bought her wedding dress here. It was ordered in February for a November wedding. House of Brides assured us the dress would be delivered by the end of September.

#266259
Oct 05, 2011
222

Offtoden...
House Of Brides - DID NOT GET DRESS IN TIME-Over 30 days, no refund yet

8/16 -Ordered dress online -It was an "Immediate delivery" dress which I was told on the phone (before placing order online) would be shipped within 7 days. I'm *** so I also ...

#266029
Oct 04, 2011
192

Anonymous
House Of Brides - No customer service

Horrible customer service. Actually, the worst in the world. I have tried to get some live person on the phone for weeks. I have copies of a million emails and detailed phone co...

#265978
Oct 04, 2011
171

Buckeye72
House Of Brides missing dress

I ordered a dress for my daughter's maid of honor and was told by the salesman on the phone that if I paid for rush delivery the dress would be here weeks ahead of the wedding. Wel...

#265937
Oct 04, 2011
169

Gsxrgirl7
House Of Brides Horrible Service

Do Not Use Them. You might get lucky, but don't take your chances. House of Brides says to contact them at customer service before making a complaint here - but no one will an...

#262826
Sep 19, 2011
185

JKL
House Of Brides-Just wanting to help some of you with your credit card issues

I don't have a complaint, I came on this site because I was considering using the House of Brides website to save $500 on my wedding gown. I won't do that now, so thank you to all ...

#262348
Sep 16, 2011
242

Naiasare...
House Of Brides Dresses Never Came

My Bridesmaids ordered their dresses four months ago. House of Brides said that the dresses would be here the end of August, and it is now mid September. All three of my bridesma...

#261530
Sep 12, 2011
282

Ajbean13
House Of Brides - Dresses never came! DO not order from here! WOrst customer service ever! PAid for nothing!

DO NOT ORDER FROM HERE! House of Brides has been the worst customer service experience of my life! My brother's wedding was last December (2010) and we still didn't get any dresses...

#261387
Sep 12, 2011
294

Rhajik
House Of Brides - Does Not Ship In Time-Terrible Customer Service

If you are buying online, DO NOT BUY a dress from here!! I was promised a dress in 8-12 weeks, so I prepared accordingly, buying the dress June 1, thinking that the latest I would ...

#258154
Aug 27, 2011
348

Rachael432
House Of Brides - Too Good To Do Their Jobs at HOB.

I should have mentioned in my last review the actual experience of being there. The three or four times I was in there, the consultants were very rude and dismissive. My first visi...

#257898
Aug 25, 2011
294

Rachael432
House Of Brides - Sore losers

Due to budget restrictions, I was hoping to find a cheap dress at House of Brides. I finally found one, but ended up going with another dress from another dress shop. About two mon...

#257895
Aug 25, 2011
268

Roodles
House Of Brides ruined my wedding - brides beware!

House of Brides scammed me out of $155 and gave me nothing in return. They also made it so that I could not order a dress from anywhere else in time for the wedding. Their supposed...

#256079
Aug 17, 2011
473

Alliegrl
Pissed at House Of Brides

You know, I had my hesitations about ordering my bridesmaids dresses from this website after I read all of these reviews. My mothers friends daughter ordered from HOB though, and s...

#255856
Aug 16, 2011
339
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Clothing is a type of self-expression since a person considers himself as a person; he tries to stand out and to differ from the other. Clothing and footwear is a way to differ. Own style, favorite color – these are elements of self-expression. Clothing initially did not mean so much, it was just a way to cover and to warm, but clothing and footwear evolved with people, it changed, it assigned different types of clothes and footwear for different groups of people or for different activities according to some criterions. Clothing in some way also acquired a range of social and cultural functions, such as individual, occupational and sexual differentiation, or social status.

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