House Of Brides - Delivery of two left shoes and left alone with problem
I've ordered wedding shoes and they arrived 4 (!) months later.
While opening the parcel I discovered that House of Brides have sent me two left shoes.
Instead of appologizing and promptly sending the right shoe or another pair they insisted receiving the wrong pair before which prolonged the delivery time altogether to 7 (!!!) months (I had sent a picture of the two left shoes as proof)
Also, they did not pay me the money for sending the shoes back ahead but asked me to prepay the postal fees and only wanted to reimbource when having received the wrong pair.
Not only that I got my shoes too late, it also costed me a lot of nerves and time going twice to the customs, to the post office to resend the shoes etc. ... and still...I did not get an appology or some tiny present to say sorry in the second parcel...
NEVER AGAIN!!! DON'T BUY THERE GIRLS!!!!
Monetary Loss: $180.