I can not stress enough DO NOT GO HERE.
Dress arrived late. Was not there in time for the wedding date I gave them. (Ordered in September 2017 for a May 2018 wedding)
There is no customer service or corporate accountably. I emailed "support" several times with no response.
Manager disregarded my concerns. Would not return my calls. Had to drive in to speak with her in person, only to find out that the dress was no where to be found. At this point it was about a week till my wedding date..
She did not apologize.
When the dress finally came in. Post wedding date.
They then said I had to pay the balence for the dress in cash ( the 75% I put down was credit) they would not refund the down payment or give any discount, even though the dress was late for the wedding. Nothing on any receipt, said the balence had to be cash.
I beg any bride to go anywhere but here. I do not want anyone to ever have to go though what I did.
I didn't like: Didnt have my dress in time for my wedding.