Product: House Of Brides Customer Care Clear all filters (5 of 5 reviews match)
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I was a walk in customer looking for a dress to attend a wedding.I wanted something off the rack. The sales woman was very helpful. She pulled many dresses to try. I finally found one. All is well! I set up a fitting appointment for alterations. I arrived and checked...
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2.4
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House Of Brides Customer Care
#1086319
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Walked into the Downers Grove location because my friend found her dress from there and had nothing but good things to say so I thought I would go in and check out the dress in the window.Walked in excited and overwhelmed and asked if someone could direct me where to...
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Anonymous
Anonymous

Well they say online to make an appointment so its your own fault.

1.0
House Of Brides Escanaba, Michigan
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House Of Brides Customer Care
#941844
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I recommend no one and I mean no one go to house of brides. For bridesmaid dresses I had so many problems with them. Dealing with different girls there. Only one girl knew what she was doing. My bridesmaids paid there dresses off in March and they NOW JUST came in. MY...
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House Of Brides Plano, Illinois
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House Of Brides Customer Care
#939837
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Here is my letter to BBB in the Glen Ellyn, IL area where the house of Brides corporate office is along with the corporate information. The call center is separate from the corporation and you will never get anywhere. 5/22/11 My wife found wedding dresses she liked...
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Anonymous
Anonymous

We are 2.5 weeks away from the wedding with no dresses. TERRIBLE customer service from the Schaumburg store. The store manager was also extremely insulting and claims to hav...

Anonymous
Anonymous

The wedding party I am in is having the same problem! The customer service is horrible I keep getting lied to about my dress and the date of when it should be here! I was told...

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House Of Brides Customer Care
#239051
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House Of Brides Customer Care Review

#1009982
4.9
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I would recommend this business to anyone! I received great customer service and help making design decisions! They have a wonderful variety and I found exactly what I wanted when I went there! I know they will be great for proms too! Mona
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