Orland Park, Illinois
Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

The only reason I am giving one star is because they make you. I had nothing but problems from payment not being applied to my dress, to rudeness, to being misinformed. I finally called today to tell them I would like to have my card refunded and I would be going else where with my business. That was after I was hung up on 9 times, without even getting to say one word. When I finally got to talk to someone, the MANAGER Joann, told me i was an "unrealist B****". If that isn't unprofessional enough, she only agreed to refund me back when I told her if she did not, I would be there tonight, and have a lawyer with me. She also informed me that there is no one higher than her for me to talk to. The way I have been treated is completely and utterly disrespectful, unprofessional, and unethical! I have no words for the amount of disrespect I feel from this store.

I will NEVER recommend this company to anyone, and instead will make sure to WARN them about the experience I had gone through with this company. This goes to show, when people tell you a company is horrible, 9 times out of 10 you should listen. In this instance, I should have listened.

Review about: House Of Brides Manager.

Reason of review: Poor customer service.

Preferred solution: Let them know how completely unprofessional they are, and warn others to avoid at all cost..

I didn't like: Ignore calls, Hung up on me, Manager used foul language.

Had an Experience with House Of Brides?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

National American Miss - Review in Ceremonies and Events category from Monticello, Louisiana National American Miss "I've read most of the comments here & really hope I can help someone who has also read & now doesn't want their child to compete with NAM or who..." Read more Gigmasters is a scam Gigmasters "My name is Floyd I go by the name Elvis Floyd I am an Elvis impersonator. I have been with gig masters for 5 years.I will perform form many events..." Read more GigSalad - Waste of time GigSalad "Needing support at an upcoming event, I turned to GigSalad for help. The next day, they had taken down my request for quotes without attempting to contact me beforehand. That..." Read more Danelli Bridal - Review about Wedding Dress from Chicago, Illinois Danelli Bridal "The photos you're looking at are of a dead moth inside a torn ripped stained wedding dress that Colorado Bridal DBA D'Anelli Bridal in Lakewood, Colorado sold me for THOUSANDS..." Read more Pepperfry  received wrong product and pepperfry is not ready to accept it back Pepperfry "Hi have order a clock "Black Iron 8 Inch Vintage Double Sided Station Wall Clock by Anantaran" (Sku: DE1370875-S-PM6126) (Order No is 303227277) which has WHITE inner background being displayed..." Read more Eharmony customer care 1.844.238.8666 eharmony customer care phone number Eharmony "Eharmony customer care 1.844.238.8666 eharmony customer care phone number eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer..." Read more Lacy Lox And Lkm Hair And Beauty - LACYLOX.COM IS A FAKE RIP OFF BOOTLEG WEB SITE Lacy Lox And Lkm Hair And Beauty "LacyLox Lacy Lox is a scam imitation website tricking people into thinking they are buying genuine Ruth's Beauty products. They even have reviews of Ruth's Beauty products on their site,..." Read more Camping World - Up sold dishonest protection plan Camping World "Camping World uses Microtech Chemicals for their interior protection plan. I wrote a review on July 4th and here's the update. We paid $1200 for the interior protection plan. Microtech..." Read more